FAQ CEI Belize FAQs Is your company insured? Are your tour guides all licensed? Do you require a deposit? What type of payment do you accept? Do you have a cancellation policy? Do you offer refunds if the river is too high for safety regulations? What are late arrival conditions if our ship or ferry may be running late? Are there any restrictions on photography? What is the water temperature of the Caves Branch River? Do you offer an alternative meal for those with food allergies/ vegetarians?